Privacy Policy
Privacy Policy
Ocean Eyes Mask Privacy Policy
At Ocean Eyes Mask, we are committed to protecting your privacy and upholding your rights as a consumer and an online visitor to our website. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles and Australian Privacy Laws: Privacy Act 1988 (Cth).
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
COLLECTION OF PERSONAL INFORMATION
We may collect personal information, such as your name, email address, mailing address, and payment information, when you make a purchase or sign up for our services. Additionally, when you opt-in, we may collect your phone number for the purpose of our SMS marketing service.
When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use your Personal Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use your Personal Information to:
- Communicate with you
- For marketing and promotional purposes, such as:
- To send marketing and promotional communications by email, text message or postal mail, and to show you advertisements for products or services.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
PAYMENT SECURITY
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers with unauthorized use or access. Our credit card transactions are authorised and handled by “PayPal” and “Shop” through Shopify’s online platform. PayPal and Shop are widely recognised for providing secure and reliable online payment methods.
Your full credit card details cannot be viewed by us or any third party. All transactions are encrypted within Shopify’s secure data centre. Shopify is Level 1 PCI DSS Compliant [Payment Card Industry Data Security Standard]. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. More information can be found here: [https://www.shopify.com.au/security/pci-compliant].
While we take reasonable steps to protect your information in our possession, we cannot guarantee that the information submitted by you will remain secure in all circumstances.
CONTACT US
For more information about our Privacy Policy or the use of your Personal Data, please contact us by email at hello@oceaneyesmask.com.au and we will get back to you as soon as possible.
By engaging with us or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.